Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,465,119

members

8

online now

1,689,987

discussions

Checking My Licenses with Comcast and Nortons

SOLVED
Posted by
Visitor
  • Congrats on Posting your first topic!

Member Since: ‎09-27-2009
Posts: 1
Message 1 of 5 (4,651 Views)

Checking My Licenses with Comcast and Nortons

I have multiple computers in the home and want to deactivate two of the licenses; how is that dome?

4 REPLIES
Posted by
Gold Problem Solver

Member Since: ‎12-03-2007
Posts: 11,415
Message 2 of 5 (5,376 Views)

Re: Checking My Licenses with Comcast and Nortons

If you are referring to installations of Comcast's Norton Security Suite, you can only deactivate a previous installation if you exceed the allowed number of NSS installs (which is 7, I think). If that happens a screen will appear during the install process which will allow you to deactivate one of the previous installs.

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎07-29-2013
Posts: 1
Message 3 of 5 (3,453 Views)

Re: Checking My Licenses with Comcast and Nortons

How can I view all the Norton licenses on my account?

Posted by
Security Expert

Member Since: ‎10-28-2003
Posts: 6,145
Message 4 of 5 (3,450 Views)

Re: Checking My Licenses with Comcast and Nortons

Hi glenn94568,

 

Unless you have retail Norton products you cannot until such time as you exceed 7 systems  that have Comcast NSS installed.  If youhave retail products, you can look in www.nortonaccount.com however you do not have a Norton Account with Comast NSS as Comcast controls your account.

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'

Posted by
Security Expert

Member Since: ‎10-28-2003
Posts: 6,145
Message 5 of 5 (3,409 Views)

Re: Checking My Licenses with Comcast and Nortons