Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,440,031

members

25

online now

1,668,031

discussions

Antispy

Posted by
Visitor
Member Since: ‎03-04-2007
Posts: 3
Message 1 of 4 (1,361 Views)

Antispy

I keep getting an error message everytime I try and log off!  Access violation at address 00423870 in module 'Comcast Antispy.exe at address 0000000.

 

Can anyone help?

Thanks,

Patty

3 REPLIES
Posted by
Security Expert

Member Since: ‎10-28-2003
Posts: 6,114
Message 2 of 4 (1,354 Views)

Re: Antispy

I recommened you remove the Comcast Toolbar.  It has been nown to cause conflicts/problems.

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'

Posted by
Visitor
Member Since: ‎03-04-2007
Posts: 3
Message 3 of 4 (1,342 Views)

Re: Antispy

Thank You, I will try that!

 

Patty

Posted by
Service Expert

Member Since: ‎02-04-2004
Posts: 15,981
Message 4 of 4 (1,338 Views)

Re: Antispy

When you installed the Comcast toolbar CA Pest Patrol Real Time Protection came with it.

 

After you uninstall the toolbar, you will  need to also uninstall CA Pest Patrol Real Time Protection.



 


Comcast employees must be authorized to post in the forum in an official capacity. Employees posting here have their names in red and are designated as employees. Names not in red are customers.

This is done to protect customers and for assurance that they are dealing with a Comcast employee.
Non-Authorized Employees are allowed to post but cannot state they are employees nor can they allude to being employees.