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how do i active the motion sensors when in arm stay mode? with a rule?

SOLVED
Posted by
Frequent Visitor

Message 1 of 20
882 Views
19 REPLIES
Posted by
Official Employee

Message 2 of 20
843 Views

Hello Leeroy61, you are correct. If you want to have your motion sensors active when in arm stay mode you would need to visit your portal and set up this rule. Please click on this Link to learn more. 




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Posted by
Frequent Visitor

Message 3 of 20
837 Views

what is the rule?  I cannot find one to change or to add that does this?

 

Posted by
Official Employee

Message 4 of 20
834 Views

The link I provided should help you add this rule, in looking at the site I show that there is some other options on the top of the screen (overview, activity, automation, camera, etc.) please click through those options until you see the individual options for camera, motion sensor, door sensor etc. and click on motion sensor. This should allow you to set a rule for it. 




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Posted by
Frequent Visitor

Message 5 of 20
833 Views

i've looked thru these and there is no way to activate the motion sensors in alarm stay mode.  

Posted by
Official Employee

Message 6 of 20
831 Views

Thank you for that information, I looked further into this for you and tried to set the rule on my own security portal and I found that this task is impossible to do on the system. As long as your alarm is set for arm stay, only the window door sensors and cameras can be active. 




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Posted by
Frequent Visitor

Message 7 of 20
830 Views

is there a way to stop the alarm away from defaulting to alarm stay if no doors of windows are opened?

Posted by
Official Employee

Message 8 of 20
827 Views

If you set your alarm for armed away then the system should allow you 30 seconds or more depending on what your settings are to close any open windows or doors. If you would like to bypass a certain zone so that the system arms even with the open zone you would just need to turn off the zone that you don't want on at that time. Then the system won't default to arm stay.




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Posted by
Frequent Visitor

Message 9 of 20
813 Views

Not my question.  All doors and windows closed, I set to alarm away, system defaults to alarm stay. I don't want alarm stay because the motion sensors will not be armed. 

Posted by
Official Employee

Message 10 of 20
800 Views

Hi Leeroy61. In order to duplicate your issue, we had to create a test rule on your end, and I was able to figure out what was going on.

 

The reason this is happening is because when you are arming the system away you have to open a door while it is arming wait 5 seconds and close the door, then let it finish arming down. After it shows armed away you need to wait no less then 2 minutes. 

 

In order to create a rule for what you are trying to do, the below steps are what options you would choose

#1 when my motions sensor

#2 detects motion send me a text or an email when the system is armed only and save it so the system when arming away will default to arm stay if you don't open the door while it is arming to simulate you are leaving. Hopefully this helps. 




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Posted by
Frequent Visitor

Message 11 of 20
790 Views

I can try that but don't see how it will work for me. Since the motion sensors are not in a part of the house that I travel thru to go out. I'll reply back after I try it. 

Posted by
Official Employee

Message 12 of 20
778 Views

Ok Leeroy61, Please do so we can make sure we have everything set up the way you prefer.




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Posted by
Frequent Visitor

Message 13 of 20
738 Views

ok, setup the rule, armed the system as away and without opening any door/windows, it defalted to alarm stay.

Posted by
Official Employee

Message 14 of 20
736 Views
Solution

I apologize Leeroy61, after reading the above steps I noticed I forgot a step, because when arming away, the system will default to arm stay if you don't open the door while it is arming to simulate you are leaving. I've made the correct to the steps to take when arming below. 

 

1.) Arming the system away

2.) Open a door while it is arming 

3.) Wait 5 seconds and close the door.

4.) Let the system finish arming down.

 

To test this is resolved: 

5.) After it shows armed away, wait at least 2 minutes and walk in front of the motion sensor, this should trigger your alarm which can be immediately cancelled by entering in your Master Code. 




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Posted by
Frequent Visitor

Message 15 of 20
735 Views

no need to apologize.  I do know that process works but when i'm home, setting the alarm, i don't want the extra step of opening a door/window.  Afterall, this is home automation.  :-)  My original question was how to set it up so i don't have to open a door or window when i'm home.  

Posted by
Official Employee

Message 16 of 20
730 Views

I understand, unfortunately this is the way the system was designed. Opening the door during this process would be the only way to simulate someone is leaving the premise. 




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Posted by
Frequent Visitor

Message 17 of 20
724 Views

Right, what makes no sense tome is there is no way to automatically arm the motion sensors when I stay in the house. Hopefully this will be considered in the future. 

Posted by
Official Employee

Message 18 of 20
721 Views

I will definitely submit your feedback to our engineers. In the meantime, take a look at this link, there many different ways to set and manage the rules of the system. I hope that this will be beneficial for you. 




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Posted by
Frequent Visitor

Message 19 of 20
716 Views
Posted by
Frequent Visitor

Message 20 of 20
680 Views

You must be a different employee than who I've been talking to. Read thru the thread and you'll find what you just said is not true in what I am requesting.