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Disable Ecosaver

Posted by
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Member Since: ‎11-30-2016
Posts: 1
Message 1 of 3 (569 Views)

Disable Ecosaver

How do I get ecosaver disabled?! I have called to have it disabled and nobody can seem to find where it has been enabled. According to articles a thermostat schedule automatically enables it. I don't even have a schedule for my thermostat. I have replaced my thermostat and that worked for about a week before it started raising the temp by 5 degrees in the heat of the day and lowering it by 5 degrees at the coolest point of the night. This is a ridiculous feature that needs to be requested and not automatically enabled. I want it gone
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Edited on :
‎12-09-2016 09:56 AM

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Member Since: ‎12-28-2013
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Re: Disable Ecosaver

[ Edited ]
 
Posted by
Administrator

Member Since: ‎03-31-2015
Posts: 8,166
Message 3 of 3 (493 Views)

Re: Disable Ecosaver

Hi Tmtime -- Apologies that you've had trouble with your thermostat. There is a way to disable that feature. I've sent your information over to the right team to do that.

 

I did notice some signal issues though with your service. That can cause communication issues with your XH devices. You may need a tech to resolve this in the end but we'll see if disabling this feature works best for you.  




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