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wrong name appears when I call someone

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wrong name appears when I call someone

My account is in my name. In the past we added a seperate phone line for another family member. In Feb we disconnected that line, kept our original.

Last month the family member passed. I just called my husband from the home phone and he says the family member's name is coming up on his caller ID.

Her name has never been assosciated with my line

Problem Solver

Re: wrong name appears when I call someone


Munchkin625 wrote:

My account is in my name. In the past we added a seperate phone line for another family member. In Feb we disconnected that line, kept our original.

Last month the family member passed. I just called my husband from the home phone and he says the family member's name is coming up on his caller ID.

Her name has never been assosciated with my line


     Try a live chat agent and have the name removed. Good luck!

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