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universal caller & pc not working

New Poster

universal caller & pc not working

Trying to get caller id on tv & pc to work.  Have a Motorola DCX3400 set box.  Hasn't worked since we got service in May.  Tech says it will work in 24 hours.

Cable Expert

Re: universal caller & pc not working

The Comcast Cares Team has been notified and will get the right people involved.

 

Watch this post and your email for updates from the team during the business week.




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Problem Solver

Re: universal caller & pc not working

A test was set to both TV and PC and they went through. Are you still having issues?




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New Poster

Re: universal caller & pc not working

Tech was out to improve internet and got the caller id to work.

 

Thanks, Sharon

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