Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,843,829

members

1,510

online

36,479

topics

Top

robocalls

New Poster

robocalls

I am signed up tothe federal registry to not receive calls, I am signed  up at nomorobo, I have complained to you  and aigned up where you recomended and I am still geting unwanted phone calls from "not available" on my phone and from places all over the country. Please stop these calls or I will cancel my landline. Raul Ortega San francisco

Service Expert

Re: robocalls


Anon806130 wrote:

I am signed up tothe federal registry to not receive calls, I am signed  up at nomorobo, I have complained to you  and aigned up where you recomended and I am still geting unwanted phone calls from "not available" on my phone and from places all over the country. Please stop these calls or I will cancel my landline. XXXXXXXXXXXX San francisco


1.  You posted your personal name in a very highly public forum....not a good idea...  you really need to go back and EDIT out your name as I have done in your quote above....

2.  Not even the FCC can stop spammers from using equipment to "mask" their numbers and names so how does Comcast go above and beyond the US Govt efforts?

3.  Cancelling your services is your choice.  BUt since the spammers know your number is active, I would suggest you change it. and NOT port it over to your new service if that is the road you wish to travel.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 447 views
  • 0 kudos
  • 2 in conversation