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new voicemail icon, keeps reappearing with no voicemail

Regular Visitor

new voicemail icon, keeps reappearing with no voicemail

 three or four times a day i get the icon new voicemail, but i never do have any,  i clear voicemail, reset  icon, but in a couple of hours it reappears , but never have any voicemails, doing this  for past three weeks, What can i do, thanks

Service Expert

Re: new voicemail icon, keeps reappearing with no voicemail


russell48 wrote:

 three or four times a day i get the icon new voicemail, but i never do have any,  i clear voicemail, reset  icon, but in a couple of hours it reappears , but never have any voicemails, doing this  for past three weeks, What can i do, thanks


When you say icon, do you mean an icon within your phone's display window?

If so, what is the make/model of your phone?




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Regular Visitor

Re: new voicemail icon, keeps reappearing with no voicemail

yes the little icon ,looks like a letter , i have reset it many time, but keeps coming back, The phone i have is Vtech, and i have triple play as comcast service

Regular Visitor

Re: new voicemail icon, keeps reappearing with no voicemail

problem is sloved, i called *99 or #99,cant remember which, and signed up and it said i had a message, said press 7 to delete i did, no more message signs, dont know how i got a message,wasnt even signed on for voicemail, but all is well now.

Service Expert

Re: new voicemail icon, keeps reappearing with no voicemail


russell48 wrote:

problem is sloved, i called *99 or #99,cant remember which, and signed up and it said i had a message, said press 7 to delete i did, no more message signs, dont know how i got a message,wasnt even signed on for voicemail, but all is well now.


How you accomplished this is discussed many times in this forum area...  it will happen again...  It is called the "phantom Message Indicator"...yes, it even has a name!!!




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