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message waiting

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message waiting

I've tried to read about Message waiting.But I'm still confused.

Where does one 'see' this light flashing if you have a message waiting?

Do you have to have a 'special' home phone for this?

I have a seperate Caller ID box hooked to my phone(I have bad sight)

And the unit says, "call waiting off". ( must have the service)

I'm really confused. Any help appreciated. TY.

 

Official Employee

Re: message waiting

granbjd22, it sounds like you're referring to the message waiting indicator online. Your phone will only have a message light if the the manufacturer made it that way. If your phone does not have this you can download the "Xfinity Connect" app on your cell phone or tablet and it will give you a message indicator there. You can also login online at www.comcast.com then click on the voice tab and you will see the message indicator there as well. 


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