My step kids father is in a correctional facility. We don't have the digital phone service yet. When he calls our regular house landline, no one can pick up another phone, put him on hold, etc., or the call will drop.
So if we switch to digital phone, he can't call using the correctional collect call method he uses today, it won't work correct? So the prepaid account info posted above is a third party pre-paid account or something set-up with Comcast?