Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,858,148

members

1,818

online

30,094

topics

Top

call history is not updating

ANSWERED
Regular Contributor

call history is not updating

Friday 11/28 seems to be the last update for my call history, yet I've received, missed, and placed a number of calls since that time.  Is anybody else experiencing this?
Accepted Solution

Re: call history is not updating

Well, this problem seems to have been corrected as of this morning.  Comcast actually left a voicemail today because I had reported a problem.  I'm impressed with the customer service!
View answer in context
Highlighted
Regular Contributor

Re: call history is not updating

Well, this problem seems to have been corrected as of this morning.  Comcast actually left a voicemail today because I had reported a problem.  I'm impressed with the customer service!
Bronze Problem Solver

Re: call history is not updating

happy to have assisted Smiley Wink
George Lunski
"Retired" Comcast Help Forums Administrator


Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 460 views
  • 1 kudo
  • 2 in conversation