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We Didn't Dial the Number! 3 times, same 800 #, 3 different dates???!!! All before 4:45am

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We Didn't Dial the Number! 3 times, same 800 #, 3 different dates???!!! All before 4:45am

Thanks in advance for your patience and ideas!  Our first post.  Recently switched to Comcast.  Called for support a few days ago.  Our call record (calls dialed) showed 2 calls at 3:29 and 3:30 AM on same day. The number was an 800#.  Neither of us, nor an elderly guest, was up at that hour. We don't sleepwalk... All other entries look okay.

We called the number, did a *67, from another phone.  Did this several x.  It rings, then sounds like a fax but less obnoxious.  The noise breaks into a series of intermittent beeps, for lack of a better way to describe it.  Tried reverse lookups.  Can't determine the origin.  We use a Mac.

Rep put in ticket.   Another Comcast employee, Oscar, left message said a call was dialed at 4:39AM, from our phone for 45 sec. End of message.  We are stumped.  Anyone have a similar experience?  It's just rather odd!  

 

Looked again...same number shows as dialed out in the early morning hrs in October. 

 

Guess we just have someone entering illegally and dialing a number that goes no where.......... 

 

Message Edited by Cele on 01-17-2010 09:48 PM
Cable Expert

Re: We Didn't Dial the Number! 3 times, same 800 #, 3 different dates???!!! All before 4:45am

 

In our town, and also at our old home, the water meter was hooked up to the phone line, and dialed into the company that did the billing.  Those were 800# toll free numbers, and were dialed in the middle of  the night.  If it couldn't get through, it would keep trying.

 

Just thinking.......................

 

 

 

 

 

 

 




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Valued Contributor

Re: We Didn't Dial the Number! 3 times, same 800 #, 3 different dates???!!! All before 4:45am

Do you have an alarm system?  They have been known to dial home in the late night hours.  What about an older Tivo with a phone line connected?  Any other electronic devices you know of that are connected to your phone?

 

 

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