Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,861,113

members

539

online

29,457

topics

Top

Voice Mail ring settings

Frequent Visitor

Voice Mail ring settings

Hello - Over the last several days our calls are going to Xfinity VoiceMail after only 2 rings - somewhat annoying.  My home phone answering system is set to 6 rings before going to Voice mail at home.  I checked Xfinity Voice site and don't see a way to change this setting.  Anyone have any suggesstions for troubleshooting or correcting this ?    thanks

Problem Solver

Re: Voice Mail ring settings

Sign into Xfinity Connect (webmail) and go to the Preferences tab, Click on Voice and then go to Call Fowarding and Rings.  First item there is Ring Count.

 

Regular Visitor

Re: Voice Mail ring settings

When I click on the voice tab to manage the settings it says "page cannot be displayed".  I have chatted with agents about this and they cannot seem to find a solution to my problem!

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 1377 views
  • 1 kudo
  • 3 in conversation