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VOICEMAIL CALL LOGS SHOW PHANTOM PHONE CALLS

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VOICEMAIL CALL LOGS SHOW PHANTOM PHONE CALLS

I hope someone can help me with this.  I've been noticing phone calls placed from my Comcast landline to specific numbers in my address book.  I haven't made a phone call to these numbers in years.  At first I thought it was a fluke, but today, I noticed it again.  One of the calls went out at today 2:04 AM and yesterday to another number at 6:34 pm.  Both numbers (separate contacts) were connected to a previous employment.  I was viewing this activity on my pc under Xfinity Voice in call history.  What's really weird, is when I select just placed calls, I see similar activity going out at 2:04 AM and 6:34 PM but to different numbers.  I took screen shots of this to show a Comcast rep. 

 

Any help would be greatly appreciated.

Official Employee

Re: VOICEMAIL CALL LOGS SHOW PHANTOM PHONE CALLS

Hi katrina23,  I apologize for your experiences.  I will send you a private message to further assist with this phone issue.

 

Thank you


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Official Employee

Re: VOICEMAIL CALL LOGS SHOW PHANTOM PHONE CALLS

Hi Katrina23, thank you for working with me via private message and though we were unable to find a fix, our CSA team will investigate this further for you.

 

Thank you


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Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
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Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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