Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








Thanks to Chris for helping restore voice service

New Poster

Thanks to Chris for helping restore voice service

I don't want to go back to the phone menu again--just hope this message gets to the technician who spent 1.5 hours with me on my cell phone this afternoon.  After he worked on our line with his supervisor, then with the Activation Team, then waited for me to refresh our Arris TM822G modem one more time, then made the appointment for my house call....  I returned the base telephone to its usual home and finally got a dial tone!  


I just wanted to let him know that it all wasn't in vain and I appreciate his work.  So I hope someone will pass this on.  And our records now show that the modem is configured for telephone service--wonderful!

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 0 replies
  • 0 kudos
  • 1 in conversation