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Ringer on phone is about 1.5 seconds only

New Poster

Ringer on phone is about 1.5 seconds only

I recently put in a new modem to get back my internet and phone service.  Both are working fine.  I can call out on phone and if I see someone is calling in on my caller ID on the television or hear the very short ring, I can answer to the phone in the first 30 seconds or so and speak to the caller.   Calls are not going directly to voice mail after the short ring.  I have spent hours on the phone to Comcast, they can't seem to figure out why the ringer is so short.  They also scheduled a technician to call, which hasn't happened in the 72 hour window they promised.  HOW DO I GET THE RING BACK?

Silver Problem Solver

Re: Ringer on phone is about 1.5 seconds only

Double check that call forwarding didn't get turned on by accident, dial *73

New Poster

Re: Ringer on phone is about 1.5 seconds only

Mine won't work as well. Call forwarding is off! I checked.
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