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Removing text messaging from voice number

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Removing text messaging from voice number

I want to de-activate texting on my voice phone #.  Does anyone know how to this?

Service Expert

Re: Removing text messaging from voice number


roesheaxf wrote:

I want to de-activate texting on my voice phone #.  Does anyone know how to this?


Very good question but it cannot be answered within these forums.  Other users have reported that it is not possible.  However, call into Comcast @ 1-800-266-2278 or 1-800-934-6489 and ask the CSR about the "possibility" of haveing this feature DISABLED....  post back if you were successful in your quest.


The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.




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Official Employee

Re: Removing text messaging from voice number

Hi roesheaxf, we have turned this feature off on our side can you please retest and let me know if you see a difference?

 

Thank you


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