Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








Re: Fax line

New Poster

Re: Fax line

I just purchased a fax modem, Trendnet TFM-561U and attached it to my computer by connecting the USB into one of the available ports.  The other end of the modem, with the telephone wire attached I connected to the "ubee" modem from Comcast, using one of the two digital voice phone connections. I was able to send a fax but when someone tries to fax to me, it just rings on their end and then stops as it can't make a connection.  How do I fix it so I can both send and receive faxes via a fax modem through Comcast Digital Voice?  

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 0 replies
  • 0 kudos
  • 1 in conversation