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Re: Comcast Mail Servers Hacked..

Frequent Visitor

Re: Comcast Mail Servers Hacked..

Someone initiated call forwarding through Comcast servers and forwarded our home phone number to an unknown cell number for 3 days. The customer service tech that fixed the problem showed no concern when I raised the possibility of a malicious hack, even though Comcast's phone servers had been hacked in the past. The tech said that what I was describing was "impossible." I said to tell that to Target, Home Depot, and the Pentagon.
Official Employee
Moved:

Re: Comcast Mail Servers Hacked..

Official Employee

Re: Comcast Mail Servers Hacked..

Hello 

 

I reviewed your account and it looks like the issue was resolved on 02/15.

 

Are you still experiencing issues with your services? If so, please let me know and I would be happy to help you. Here are a few articles that might helpful for you

 

Email Privacy and Security

http://customer.comcast.com/help-and-support/internet/email-privacy-and-security/

Protect Yourself from Common Phone Scams

http://customer.comcast.com/help-and-support/phone/protect-yourself-phone-scams/

 

Thank You!!!

ComcastGeorge


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