Xfinity plant
Xfinity globe
Community Forum

Re: Caller ID only displays number, no names

New Poster

Re: Caller ID only displays number, no names

My caller I'd doesn't show on tv

Contributor

Re: Caller ID only displays number, no names

I have this problem as well. Thought I found a setting in my mobile Xfinity Connect App and it worked for a while. However, it doesn't show name anymore unless in my Xfinity Connect Address Book.
Problem Solver

Re: Caller ID only displays number, no names


louisebeckman wrote:

My caller I'd doesn't show on tv


Go to Menu which brings up thw quick menu and scroll to the iTV icon.  Follow the links to Caller ID and turn it off then exit the menu.  Go back into the menu and to Caller ID and turn caller ID back on.  If that does not work, reset your cable box and allow about 6 hours for caller id to reload.