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Re: Call Screening really don't work?

Valued Contributor

Re: Call Screening really don't work?

The call screen DON'T work when the number on Comcast's caller list has an "1" pre-pended to a phone number.  Somehow Comcast adds a "1" to the caller which makes the caller's number different than the entry for the call screen'ed number.  e.g. 1 (559) 733-7550 is the caller & NOT screen'ed; 559-733-7550 is screen'ed.  What happened & why the HUGE BUG?


Also it looks like the webpage for preferences got changed so that only annoymous caller can be marked changed & no longer allows the user to be able to have specific number screen'ed.  There should be a notice that caller screening can only be done using the phone.


Will the number is entered via a phone, will it allow the added "1" as an alternate number to screen or will the phone method "automatically" know that it is the same number even if the out-of-area was specified as the caller.

Regular Visitor

Re: Call Screening really don't work?

Does not address my questions.


Valued Contributor

Re: Call Screening really don't work?

Replying to my original subject.

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