Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,840

members

1,498

online

36,287

topics

Top

Phone rings and goes right into voicemail

Frequent Visitor

Phone rings and goes right into voicemail

I am having a problem on the last several days, in which the phone rings and when we pick it up there is no one there, because it goes directly to voicemail.  Next thing I do is to reset the modem and problem goes away for the day.  Anyway to fix this problem permanently.

 

 

Tags (1)
Frequent Visitor

Re: Phone rings and goes right into voicemail

I have same problem. I reboot the modem every other day. Comcast support was ridiculous. Time to get rid of comcast!!  That is my next move. 

Frequent Visitor

Re: Phone rings and goes right into voicemail

I had to call Comcast and they found I had a problem internally with my system and they corrected and reboot.  It is working fine now.

Frequent Visitor

Re: Phone rings and goes right into voicemail

Tks for reply....what was the internal problem?

Frequent Visitor

Re: Phone rings and goes right into voicemail

They did not say, but they rebooted my system and the problem does not occur.

Frequent Visitor

Re: Phone rings and goes right into voicemail

phone ringa and goes right ti voice mail

Frequent Visitor

Re: Phone rings and goes right into voicemail

Call comcast, they can fix it and reboot.

Frequent Visitor

Re: Phone rings and goes right into voicemail

that did not work...it fails again.

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 7 replies
  • 1812 views
  • 1 kudo
  • 3 in conversation