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Phone Service problem

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Phone Service problem

My phone service is not working.  Each time I dial out I get a busy signal.  I have tried different numbers and I keep getting a busy signal on all.  My service has been doing this all morning.  It is now 1m and I still don't have service.  I tried calling the customer service number several times, I am put on hold for several minutes and then before I can talk to a real Rep. I get disconnected.  This is very frustrating.  I cannot afford to use all my cell phone minutes to be put on hold or having to call Comcast several times with no answers to the problem.  Please advise!

 

Ann P

 

 

New Poster

Re: Phone Service problem

I am having the exact same issue.  I get a busy signal for every number I call - even when I try to access my voicemail.  I have noticed the 4G on my mobile phone isn't working very well today either.  Does one have anything to do with the other?

New Poster

Re: Phone Service problem

Having a issue where i cant get a dial tone on my phone.

New Poster

Re: Phone Service problem

Same problem here - fast busy signal on the phone and all incoming calls go directly to voicemail! Online chat session now with service representative. Made her call my phone to verify - caller ID pops up on TV but phone is D.E.A.D.

 

 

 

New Poster

Re: Phone Service problem

I am reading all of these messages but do not see any answers so how do you contact support. The issue I am having is only with one phone #. I cannot call my daughter-in-laws landline. She has comcast also. This just happened recently. She can call me but I cannot get through to her phone. I continuously get a message" we're sorry your call cannot be completed at this time, please try again later"

.I can call all of my other family members and I get calls from them so why is it only her phone that I cannot call????

New Poster

Re: Phone Service problem

I'm having the same problem.  When people call me I can only talk for 3-4 minutes before the phone totally goes dead (on their end).  I can hear them but they can't hear me. 

 

I've disconnected the modem a dozen times and reconnected it.  Then I get the fast busy signal for 10 minutes everytime I try to make a call.

 

I feel like I'm in the 1930's with this phone system!

 

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