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Phone LED Says New Voicemail But Online Account Says No Voicemail

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Phone LED Says New Voicemail But Online Account Says No Voicemail

How can I delete a "new voicemail" reading on my phone (i.e., the rapid beeping indicators) when our online account says there are no voicemails?  Not sure why there is the disconnect.  Thanks.

Expert

Re: Phone LED Says New Voicemail But Online Account Says No Voicemail

The first try is to call your home phone and leave a message.  Then delete the message and most of the time that resets the studdertone.

 

If that doesn't work, then a call to Comcast support would be next, they can reset it on the switch.

Regular Visitor

Re: Phone LED Says New Voicemail But Online Account Says No Voicemail

Calling Comcast support only works if you happen to get an agent who knows what he's doing. So far, I haven't found that agent. I spent 30 minutes on their chat line last night, then more time this morning with an off-shore agent. My voice mail light is still flashing... my dial tone still beeps several times... my voice mail says I have no voice mail. Does Comcast have ANYONE who knows their system?

 

Not sure if my next step should be to contact Comcast's CEO, or the Florida Public Service Commission.