Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,266

members

1,465

online

36,195

topics

Top

Phone Block Caller List Max number 25

Contributor

Phone Block Caller List Max number 25

Was very glad to see that Comcast finally raised the number from 12 (as your documentation still shows) up to 25.   At the Comcast Services:  http://prefs.connect.comcast.net/prefs/voice The bottom button allows users to edit the Blocked Caller list. 

Was thrilled to the message below that raised it to 25 numbers.

Comcast Message:   Block Certain Numbers

You can create a list of up to 25 numbers that will be told you are not presently accepting calls

 

However, the Comcast help, instructions and advertisement still has 12 (the old numbers) as the number.

Had I not read a user forum, I would have beleived the wrong instructions.

 

At my place of business, one of the many databases I created was for Change Management. 

It saves the company a lot of money, efforts and time. 

Comcast should do the same.

Contributor

Re: Phone Block Caller List Max number 25

I was getting 25  Today I get a message when I tried to block a scam caller

 

The number (812) 555‑016‍4 cannot be screened. For more information, click here.

 

when I click here it says

 

Call screening


Call Screening allows you to create a list of up to 12 callers who will receive an announcement saying that you aren’t available.

 

 

it looks like they went back to 12

Regular Contributor

Re: Phone Block Caller List Max number 25

I still get 25 to block from Comcast.

Cyber turbo power desktop.Intel 4790k 4.0GHz.GPU-Gigabyte Geforce 1060 Windforce OC 6GB-Notebook dv6225us AMD Turion 64X2 2GB Go6150 GPU Vista Home Premuim
Service Expert

Re: Phone Block Caller List Max number 25


tribjim wrote:

I was getting 25  Today I get a message when I tried to block a scam caller

 

The number (812) 555‑016‍4 cannot be screened. For more information, click here.

 

when I click here it says

 

Call screening


Call Screening allows you to create a list of up to 12 callers who will receive an announcement saying that you aren’t available.

 

 

it looks like they went back to 12


I just checked,...I am still at 25 as well...

Give it a day and check back.... could just be a DB error in file pointing....  it happens!

Good Luck!
-=Ray=-




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 3 replies
  • 1749 views
  • 0 kudos
  • 4 in conversation