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Non-Published number fee INCREASE

Frequent Visitor

Non-Published number fee INCREASE

Another fee to nickel and dime the customer and in this case 10 dimes or a dollar increase. Seriously now!!! Did an employee get a bonus when the questionnaire went out on how do we increase revenues and do it in such a way that it is not that noticeable however it will add to the bottom line (for the accountants at Comcast that is the southeast corner of the balance sheet). What technological improvements were made to warrant the increase or were there sooooooo many voice service sign-ups that you had to increase capacity on your servers to store the non-published list of phone numbers<<<for the reader that is sarcasm. I await with baited breath a borderline reasonable answer. 

Problem Solver

Re: Non-Published number fee INCREASE

Non publish requires tracking to insure that the number is not listed,   Has to be removed from the publishing lists.  Additional fees have always been standard on ant phone service.

 

Frequent Visitor

Re: Non-Published number fee INCREASE

I got what was expected. Borderline answer. The number is already removed from the publishing list. The actual answer is, though it doesn't cost anymore to keep the number off the list and the tracking costs are the same, we here at Comcast have decided to raise the cost for a service that costs the same at 2.50 as it does at 3.50.

Fortunately for me this service is optional and can be removed at my request.

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