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No Phone Service in Mendon, MA

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No Phone Service in Mendon, MA

Anyone in the Mendon, Milford MA area experiencing trouble?  We have had no phone service since yesterday afternoon.  I was told there was an outage in this area but don't see anything posted.

Cable Expert

Re: No Phone Service in Mendon, MA

Your the 3rd one W or SW of Boston, so the Comcast Cares Team has been notified to find out what's going on.

 

He well check on it.




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Problem Solver

Re: No Phone Service in Mendon, MA

Our Engineers are aware of this issue. They are currently working this and your services should be restored back soon if they are not already. We do apologize for all the inconvenience.




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Contributor

Re: No Phone Service in Mendon, MA

I have not had phone service for the last two days in Haverhill, MA 01835. The TV/Internet is fine. This is not good with three children in the house and no 911 service.

_____________________________________
dulce bellum inexpertis
Contributor

Re: No Phone Service in Mendon, MA

Out of the blue, the service started working this morning on day 3.

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dulce bellum inexpertis
New Poster

Re: No Phone Service in Mendon, MA

Our phone service has been restored.  We had trouble a few weeks prior to this and were told it was a bad battery by one person, and another said it was not the battery and sent a tech to the house.  The tech also said it was not the battery and he got the phones working.

 

After I posted my message we received a letter in the mail saying our battery was dead and needed to be replaced.  We replaced it and the phones started working again.

 

What I don't understand is why the battery would keep the phones from working when you have power, when the purpose of the battery is to keep the phones working when you don't have power?

Connection Expert

Re: No Phone Service in Mendon, MA


hicidhe wrote:

Out of the blue, the service started working this morning on day 3.


Did you happen to notice what the lights on the front of the modem looked like when the service was out so that you can compare to what they look like now?


 




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