Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








Modem for Comcast Voice

New Poster

Modem for Comcast Voice

I have the Comcast triple play package and am considering buying a third-party modem to help reduce overall cost of the package by eliminating the $10 rental fee. In general, the info I'm finding on modems doesn't clearly state if they also support voice service or just data/cable. Specifically, will the Arris Surfboard SB-6183 support voice, cable, and Internet, or do I need to consider other options?  Thanks!

Tags (1)
Bronze Problem Solver

Re: Modem for Comcast Voice

The modem you list does not support voice.


Approved devices are listed at the link below.   The ones that have Telephony in the name support voice.


There seems to be only one on the list that is listed as a retail device that a user can purchase and get activated.  It is a gateway combo with wireless router built in.  The Arris TG862G (Retail)




Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 0 kudos
  • 2 in conversation