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Has anyone else been tricked into getting this?

New Poster

Has anyone else been tricked into getting this?

While dealing with some issues with my internet, I was offered an internet upgrade for a lower monthly charge.  Sounds good, right?  Today I find out that they have signed me up for triple play, despite the fact I have never expressed any interest in voice.  I am wondering if this is a common practice - to lure people into getting services that they haven't asked for and don't want?  


Now Comcast will not let me cancel the voice portion.  I was told to wait to see my bill first.  They are also sending out equipment which I will obviously have to return.



New Poster

Re: Has anyone else been tricked into getting this

I ordered my internet package which I was quoted $40 a month. I never got confirmation my order was complete and I still haven't purchased anything at this point. A self install kit arrives a couple days later. I call comcast and tell me once I install everything and active my account I will be billed. I did all this and everything was great until I got the bill and I was charged $80 for the same amount of speed I was quoted for $40. I called comcast and nothing was resolved. I later get a rep at my house telling me theirs an exclusive offer for me. Im told I can get double the internet speed and up to 100 tv channels for less then I'm paying now which is still $80. I agree to this after giving up arguing over my original problem. After the new modem was swapped out and the TV DVR was installed I find out I only have the Basic Broadcasted TV channels. Comcast is very tricky but I have no other providers in my area.
New Poster

Re: Has anyone else been tricked into getting this



I was. I just wanted to confirm a bill. Got tricked into this and you know it is a trick when they never bother to give you the number


AND  the phone line at my house doesn't work. And then they wanted to sign 2 year contracts for HBO for a 1. 

Was very upset . Still am. 

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