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Error SCC-0250

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Regular Visitor

Error SCC-0250

I am getting the error SCC-0250 when checking missed calls etc. on SmartZone

Accepted Solution

Re: Error SCC-0250

Hello Sailorwatson,

  We've updated the call record database and you should be seeing call logs now.  Please let us know.

 

Thanks.

View answer in context
Connection Expert

Re: Error SCC-0250

 

Sorry you are having a problem.  I have escalated your issue.




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Official Employee

Re: Error SCC-0250

Hello Sailorwatson,

  We've updated the call record database and you should be seeing call logs now.  Please let us know.

 

Thanks.





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Regular Visitor

Re: Error SCC-0250

Appears to working OK today.

Thank you,

Barry

Connection Expert

Re: Error SCC-0250

Glad you got it worked out! Smiley Happy




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Regular Visitor

Re: Error SCC-0250

I'm having the same issue and have had a call logged since June 28th. 4 call to CS and 5+ chats with CS and still getting the error. Please help!

Cable Expert

Re: Error SCC-0250

Please don't post a new issue in a solved thread, you don't get the visibility you need to get your issue fixed.  Your issue is unique to you and your account.

 

 

I have contacted a Comcast admin.  He will look into your issue and get back to you.




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Regular Visitor

Re: Error SCC-0250

Thanks you very much. Do i need to start another thred, or is this covered?

 

Cable Expert

Re: Error SCC-0250

We are ok, you should hear back from the Comcast admin.




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Official Employee

Re: Error SCC-0250

Hello jerrypk,

  We've updated the call record database and you should be seeing call logs now.  Please let us know.

 

Thanks,

aorapal





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Regular Visitor

Re: Error SCC-0250

It's working!  Thanks a bunch!

Official Employee
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Re: Error SCC-0250

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