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Delete a message without listening to the entire message?

Frequent Visitor

Delete a message without listening to the entire message?

It's that time of year when the robocalls are coming at all hours, and they've been leaving voice mail, which I really don't want to listen to. How do I delete it (from my phone) once I've determined it's spam? (I just spent 15 minutes searching through comcast help articles and forums to try to find the answer but couldn't--you'd think a list of the commands would be readily available)


Accepted Solutions
Gold Problem Solver

Re: Delete a message without listening to the entire message?

Please see the Voice User Guide at http://www.comcast.com/MediaLibrary/1/1/Customers/Customer_Support/Full%20Welcome%20Kit/CDV/CDV%20MP... or http://customer.comcast.com/help-and-support/phone/voicemail-menu-options/.

Message playback skip/delete:

    3 = skip ahead 10 seconds
  33 = skip to end of message
    # = skip entire message
  77 = delete message while playing

All Replies
Gold Problem Solver

Re: Delete a message without listening to the entire message?

Please see the Voice User Guide at http://www.comcast.com/MediaLibrary/1/1/Customers/Customer_Support/Full%20Welcome%20Kit/CDV/CDV%20MP... or http://customer.comcast.com/help-and-support/phone/voicemail-menu-options/.

Message playback skip/delete:

    3 = skip ahead 10 seconds
  33 = skip to end of message
    # = skip entire message
  77 = delete message while playing
Frequent Visitor

Re: Delete a message without listening to the entire message?

The Media Library link in your comment is no longer good.  The other one is OK.  Thanks -- it was exactly what I couldn't find elsewhere!