I've had comcast voice for a year and have never been able t o access VM online. I can get call manager and call detail, but VM says "Voice mail unavailable" no error message.
Also I can change VM and related settings, but they don't save even when I click save.
VM works fine on the telephone, no problems there.
I open a ticket the other day for several issues.
1. no VM access online
2. no caller-ID on TV screen, yes it is turned on in the settop box settings.
3. VM on phone keeps giving us a new VM message, but none there >>>>> this issue has been fixed.
4. Internet was slow on some pages. >>> this seems much better.
#CR269943223 - I have not heard back on the status of my ticket, but some things are working better as noted above.