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Caller ID app on MAC OS X 10.8.4 fails to login

New Poster

Caller ID app on MAC OS X 10.8.4 fails to login

Universal caller ID is working on my phone.


I loaded the Xfinity Caller-ID on my MAC running 10.8.4 (Mountain Lion)


Installation was clean. App starts up in login window.


All attempts to login fail with login authentication failure.


A service call to Comcast Tech Support yielded no insights except that I am registered in the Comcast system for Caller ID and that the application is supported in OS X 10.8.4 .


Has anyone had this same issue?


New Poster

Re: Caller ID app on MAC OS X 10.8.4 fails to logi

Caller ID on Win 7 PC doesn't work either.  It worked maybe 3-4 times but no longer so I know I've downloaded the software correctly and it's not my hardware or software.  Comcast tech came out and said there is nothing wrong on my end; they have a problem with their softswitch.

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