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Advanced Call Forwarding Temporarily unavailable

Frequent Visitor

Advanced Call Forwarding Temporarily unavailable

Why is Advanced Call Forwarding Temporarily unavailable?

Problem Solver

Re: Advanced Call Forwarding Temporarily unavailab

Might have been a glitch earlier today, I just checked it this evening and it seems to be functioning at this time.

 

 

Frequent Visitor

Re: Advanced Call Forwarding Temporarily unavailab

As soon as I try to save an telephone number it says Temporarily unavailable.

Problem Solver

Re: Advanced Call Forwarding Temporarily unavailab

I am not quite sure what is going on.  I just updated my own account with a new forward number and it let me save it just fine.  I think this is something you might need to take on up higher and contact Comcast support.  Sorry I couldn't help find the issue on this one.

Frequent Visitor

Re: Advanced Call Forwarding Temporarily unavailab

Still not working and no one at the 800 number seems to have a script to follow to fix this issue.

Official Employee

Re: Advanced Call Forwarding Temporarily unavailab

Hi ecmks1, I can take a look if you are still having issues with Advanced Call Forwarding.  I will send you a private message to further assist.

 

Thank you


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New Poster

Re: Advanced Call Forwarding Temporarily unavailab

My Advanced Call Forwarding also says Temporarily Unavailable 

Frequent Visitor

Re: Advanced Call Forwarding Temporarily unavailab

Yes it still says temporarily unavailabe. I did some checking and found that some say you have to install the Xfinity Connect or Voice2Go on my smart phone. This is not stated in the instructions on the Comcast website https://customer.xfinity.com/help-and-support/phone/nomorobo I don't see why I have to install an app on my cell phone to get Nomorobo to work on my home phone.

Official Employee

Re: Advanced Call Forwarding Temporarily unavailab

Thank you for the reply ecmks1, could you please respond to my private message and I will take a look on my side. 

 

Thank you

 

You can click on my name (ComcastPhill) and click on “Private Message Me”. 

At the top of each Forum page you will see a small envelope 

This is the icon for Private Messages, referred to as ‘PM’s’. A Private Message is a way to communicate in private, to another User, Moderator, or Administrator out of public view in the Forums.

The gray envelope icon will have a number next to it if you have any new messages waiting. 

To open a PM to read it, double click on the envelope. If you click on the white envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger.


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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
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Official Employee

Re: Advanced Call Forwarding Temporarily unavailab

Hi willranless, I apologize for your experiences I will also send you a private message to further assist with this issue.

 

Thank you


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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
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Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
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