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Adding Xfinity voice w/existing Wireless Gateway

Frequent Visitor

Adding Xfinity voice w/existing Wireless Gateway

I already have an activated Comcast Wireless Gateway device for internet service. I recently added Xfinity Voice to my services and Comcast has sent me a new Comcast Wireless Gateway device and all of its accessories as if I were a brand new customer setting up internet/voice service for the first time.  Because I already have an activated wireless gateway device for internet service, is it really necessary for me to switch out my current activated wireless gateway device and replace it with the new one they sent me and go through the entire activation process all over again from scratch, or can I use my existing device that is already activated for internet?

Silver Problem Solver

Re: Adding Xfinity voice w/existing Wireless Gatew

What is the make and model number of the gateway you are using and what make and model gateway did they send you?

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