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Webpage wiped out???? AHHHHHH!!!!!!!

Posted by
Edited on
‎01-04-2012 09:30 PM

Regular Contributor
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Member Since: ‎01-12-2007
Posts: 37
Message 1 of 14 (4,274 Views)

Webpage wiped out???? AHHHHHH!!!!!!!

[ Edited ]

Hello,

I was just updating one of the pages on my PWP and when I hit save it cleared out ALL 7 of my pages and renamed them all the same thing and replaced them with blank pages!

 

PLEASE tell me there is a way to restore my PWP to what it was yesterday. and I didnt lose EVERYTHING!

 

 

 

 

13 REPLIES
Posted by
Customer Expert

Member Since: ‎11-14-2006
Posts: 6,430
Message 2 of 14 (4,258 Views)

Re: Webpage wiped out???? AHHHHHH!!!!!!!

I'm reporting to forum administrator.

Posted by
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Member Since: ‎01-12-2007
Posts: 37
Message 3 of 14 (4,256 Views)

Re: Webpage wiped out???? AHHHHHH!!!!!!!

Thank You Beth,    You were able to assist me the last time, Im hoping this time as well.

 

 

Posted by
Customer Expert

Member Since: ‎11-14-2006
Posts: 6,430
Message 4 of 14 (4,248 Views)

Re: Webpage wiped out???? AHHHHHH!!!!!!!

And despite it appearing that I handled your post differently than the other person's corrupted pages, the end result was that I reported them "the same way". I did it in the correct order with yours.

 

Whether anything actually happens is another story.

Posted by
Official Employee

Member Since: ‎09-20-2011
Posts: 1,561
Message 5 of 14 (4,241 Views)

Re: Webpage wiped out???? AHHHHHH!!!!!!!

 

Thank You
-Keisha-
Posted by
Edited on
‎01-10-2012 08:54 PM

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Member Since: ‎01-12-2007
Posts: 37
Message 6 of 14 (4,192 Views)

Re: Webpage wiped out???? AHHHHHH!!!!!!!

[ Edited ]

YEAH! 

 

My website appears to have been restored and rolled back!   I can communicate with my groups again.

Now to do a quick back-up before I update anything. 

 

I received a couple of phone calls from two separate Comcast techies, explained what happened and it was fixed.  Customer service that works!  Kudos Smiley Happy

 

 

Thank You Beth, Keisha, Dan & COMCAST.

 

www.classicscolorguard.com

Posted by
Regular Contributor
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Member Since: ‎01-12-2007
Posts: 37
Message 7 of 14 (4,097 Views)

Re: Webpage wiped out???? AHHHHHH!!!!!!!

Well this just hppened again

 

1/22/12  7:38pm

 

Beth could you pease put another ticket in for me?  I'm going to try and see if I still have the contact info for the person that was able to restore my pages two weeks ago.  

 

 

Posted by
Customer Expert

Member Since: ‎11-14-2006
Posts: 6,430
Message 8 of 14 (4,090 Views)

Re: Webpage wiped out???? AHHHHHH!!!!!!!

You'd have better luck contacting the appropriate folks now that you found them.

 

I'll report it.

Posted by
Regular Contributor
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Member Since: ‎01-12-2007
Posts: 37
Message 9 of 14 (4,086 Views)

Re: Webpage wiped out???? AHHHHHH!!!!!!!

 
Posted by
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Member Since: ‎01-12-2007
Posts: 37
Message 10 of 14 (4,085 Views)

Re: Webpage wiped out???? AHHHHHH!!!!!!!

Thanks, I found the prior contacts I will send them something
Posted by
Web Page Expert

Member Since: ‎12-15-2007
Posts: 1,200
Message 11 of 14 (4,080 Views)

Re: Webpage wiped out???? AHHHHHH!!!!!!!

When I click on the link that you posted for your page it works for me.  I don't know what content you had on the main page but the page loads.  I can see your photo gallery, your content page and your events list.

Posted by
Edited on
‎01-23-2012 07:41 PM

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Member Since: ‎01-12-2007
Posts: 37
Message 12 of 14 (4,071 Views)

Re: Webpage wiped out???? AHHHHHH!!!!!!!

[ Edited ]

The webpage is there but all of the additional pages I created and their content is gone.

I've been in touch with the Comcast tech that restored it the last time and he is working on rolling it back.

 

 

Posted by
Official Employee

Member Since: ‎05-04-2011
Posts: 2,077
Message 13 of 14 (4,065 Views)

Re: Webpage wiped out???? AHHHHHH!!!!!!!

 

Thank You

-ComcastLarry-
Posted by
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Member Since: ‎01-12-2007
Posts: 37
Message 14 of 14 (4,056 Views)

Re: Webpage wiped out???? AHHHHHH!!!!!!!

Yes, it appears to have been just restored tonight.

 

 

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