Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,705,738

members

78

online now

1,869,553

discussions

Back to Top

purchased tv season keeps prompting me to buy again

Posted by
Frequent Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 1 of 1
173 Views

I purchased one episode of Animal Kindgom Season 1 and liked it. I then purchased the entire Season. When I try to watch any other episode except 1, I get prompted to buy it again. No error message, and the list of episodes show "10 episodes puchased". Did a reset, checked other tv's in the house--same issue. HELP!