Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,873,028

members

1,431

online

28,895

topics

Top

playback of programs jump and delete some content

New Poster

playback of programs jump and delete some content

hello, I have had no problem when I travel watching my programs on my computer. But last week I noticed a 61 minute show is only showing 33 min when I play back.  A baseball game was recorded, but only had 17 min. I logged out and back in and got to 1:59. Then I had Comcast refresh and the game came in at 2:39 which is closer, but still jumped ahead at times. This is really frustrating, has anyone else had this problem and have a solution?  Thank you.

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 0 replies
  • 57 views
  • 0 kudos
  • 1 in conversation