Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,873,391

members

740

online

28,952

topics

Top

extension of time

New Poster

extension of time

Hi, I rented "Empire of the Sun," last night and assumed it was a 2 day rental.  It is actually a 24 hour rental.  I was unable to watch it in its entirety and was wondering if a rental could be extended for free or a discounted price?  I would like to finish it tonight after work but the rental will expire at around 5 p.m.

Problem Solver

Re: extension of time


@lindaloupe wrote:

Hi, I rented "Empire of the Sun," last night and assumed it was a 2 day rental.  It is actually a 24 hour rental.  I was unable to watch it in its entirety and was wondering if a rental could be extended for free or a discounted price?  I would like to finish it tonight after work but the rental will expire at around 5 p.m.


I am going to assume your post was ignored and it never happened. Smiley Sad

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 173 views
  • 0 kudos
  • 2 in conversation