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does economy package include on demand

New Poster

does economy package include on demand

does the tripleplay economy package include on demand

Gold Problem Solver

Re: does economy package include on demand

In http://forums.xfinity.com/t5/On-Demand/If-you-cannot-get-On-Demand-here-may-be-the-reason/m-p/247784... employee ComcastTeds wrote:

 

... On Demand access is available to any customer who has a cable box (not a DTA) and has at least Limited Basic service. ...
New Poster

Re: does economy package include on demand

per a phone rep, economy does not include on demand.

Gold Problem Solver

Re: does economy package include on demand


@jim118  wrote: per a phone rep, economy does not include on demand.

Phone and chat reps are often incorrect. Even Limited Basic customers can use On Demand if they have a full cable box or DVR.

 

What does the price sheet for your market say (get one at a Service Center or Xfinity Store, or at http://www.xfinity.com/support/service-center-locations/)?

For my area (Central PA), it says Digital Economy service includes:

 


... Limited Basic, additional digital channels, TV Box and remote for primary outlet, access to Pay-Per-View and On Demand programming and Music Choice
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