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Z Nation S04E12 missing (HD & SD)

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Problem Solver

Z Nation S04E12 missing (HD & SD)

Syfy did a season-4-ending doubleheader last Friday night (Dec 15) airing episodes 12 and 13. Pretty sure I saw them both posted soon after, but wasn’t ready to watch.

So I looked just now, and they have available episodes 9, 10, 11, and 13. But not 12. Used “Search” to verify that episode 12 was missing on both formats. Moreover, it is also missing from my iPhone Comcast Stream TV app.

Clearly, somebody inadvertently removed it. Please work to restore it.
Accepted Solution

Re: Z Nation S04E12 missing (HD & SD)

They did it! They DID IT!! It only took 3 weeks of barking & moaning, but they’ve posted the missing episode!!!

https://m.youtube.com/watch?v=UArbzOExaBg
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Problem Solver

Re: Z Nation S04E12 missing (HD & SD)

Still missing. Progress report?
Official Employee

Re: Z Nation S04E12 missing (HD & SD)

Hi Forrest S, thank you for reaching out, upon review I am not showing this episode available through VOD at this time.

 

Thank you


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Problem Solver

Re: Z Nation S04E12 missing (HD & SD)

Correct, Phil, there is a problem. Are the On Demand Team having any success in getting Syfy to post episode 12? ( Might as well not have episode 13 there, without 12.)
Official Employee

Re: Z Nation S04E12 missing (HD & SD)

 

Hi ForrestS, I checked my on demand menu and I show that "Z Nation" S4 Ep12 is missing from the on demand menu. These episodes are provided directly from the network that airs the content, I will have our on demand team request that the network correct this problem and have Ep12 added. Thank you for bringing this to our attention, we hope to have this taken care of for you shortly. 


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New Poster

Re: Z Nation S04E12 missing (HD & SD)

Has any progress been made to have this episode added?
Official Employee

Re: Z Nation S04E12 missing (HD & SD)

Hi Marché, 

 

At this time we do not have any updates from the Network as to if the episode will be provided or not. Sorry for the inconvenience. 


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Problem Solver

Re: Z Nation S04E12 missing (HD & SD)

What would explain the Syfy Network ignoring inquiries from Comcast’s On Demand Team? (By such behavior, is Syfy acting against anything like a Memorandum of Understanding with Comcast, e.g,?)
Official Employee

Re: Z Nation S04E12 missing (HD & SD)

ForrestS, please send me a private message with your full name, account associated phone number, and address so I can look into this further for you. 


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Problem Solver

Re: Z Nation S04E12 missing (HD & SD)

Uhhhhh....no. What the heck?!? This is not a “private” issue with me personally. I see that the very recent episode is still missing, clearly an omission by Syfy. Why can’t the On Demand Team resolve this with Syfy?

And if your intent of having a private correspondence with me is to reveal a more detailed nature of any contracts or MOUs or other understandings Comcast has with providers on guaranteeing recent shows be made available (even if only for brief intervals)...why wouldn’t that be revealed publicly?

Again...I’m taken aback by your reply. But let’s just get Syfy to provide that missing episode.
Problem Solver

Re: Z Nation S04E12 missing (HD & SD)

So anyway I sez to myself, “hey why not look up Syfy on The Twitter and see if I can get action there”. I’m not an experienced Twit but I *think* I successfully sent them a “message” Monday afternoon ( the 8th), asking them to put S4 E12 On Demand.

So far I ain’t heard jack from them.
Problem Solver

Re: Z Nation S04E12 missing (HD & SD)

They did it! They DID IT!! It only took 3 weeks of barking & moaning, but they’ve posted the missing episode!!!

https://m.youtube.com/watch?v=UArbzOExaBg
Official Employee

Re: Z Nation S04E12 missing (HD & SD)

 

ForrestS wrote: They did it! They DID IT!! It only took 3 weeks of barking & moaning, but they’ve posted the missing episode!!! 

 

I am glad that we were able to get this taken care of for you, have a good day. 


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