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Xfinity is locked when selecting a Netflix movie

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Xfinity is locked when selecting a Netflix movie

I was trying to select a movie using the On Demand selection, but as Netflix started to open the TV locked up.  I have restarted the the TV and Xfinity multiple times, but every time it opens it automatically goes back to the same Netflix start up screen that it has been locked up on.  I am getting very frustrated!!  

 

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