Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,748,478

members

12

online now

1,906,834

discussions

Back to Top

Unable to use On Demand with TiVo for the last month

New Poster

Unable to use On Demand with TiVo for the last month

I see other Comcast customers have recently had problems using On Demand with a TiVo and I suspect my probelm is also due to some recent configuration change made by Comcast.  I have called Comcast many times about this issues but have received absolutely no assistance.  Basically, I try to start On Demand and it plays about 6 seconds, then stops playing and never resumes.

 

Could one of the extremely helpful Comcast staff who monitor this forum please take a look at my account and see if it is just a matter of a simple authorization to use my TiVo device for On Demand?  I have read postings by other customers where it was quickly fixed once someone from Comcast read the post and reviewed the account.

Discussion stats
  • 0 replies
  • 125 views
  • 0 kudos
  • 1 in conversation