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Unable to resume or find rental

Posted by
Visitor
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Member Since: ‎03-18-2017
Posts: 2
Message 1 of 2 (60 Views)

Unable to resume or find rental

Rented movie for kids tonight and went back to watch NCAA coverage.  Can't resume the movie.  Had to rent it again.  Figured the movie hadn't started, so the rental didn't "take."  Let it play for a minute until it showed up in "Last" history.  Swtiched to another show and poof.  The movie was no longer present.  It does not appear in Purchases either.  Will end up renting it again.  What's the process to have the extra rental's credited back to my account?

1 REPLY
Posted by
Visitor
  • Congrats on Posting your first topic!

Member Since: ‎03-18-2017
Posts: 2
Message 2 of 2 (57 Views)

Re: Unable to resume or find rental

All things are fixed with time.  After about 5-10 minutes I went back to On Demand, Movies, the movie, and it showed as Rented.  I was able to resume.  Hopefully I only got charged once for the rental.