Effective May 10, 2016, the Ultra High Definition (UHD) Sampler app is now available for download from LG's Smart World on select TV models.
Previously only available on select Samsung Smart TV models, the Ultra HD Sampler app allows XFINITY TV customers to watch select UHD (also known as 4K) content on demand with a high-speed Internet connection. However, the app is not designed to replicate the functionality of a set-top box, and linear channels and guide listings are not available.
We plan to add more content in the future to bring our customers even more choices. Currently, content features full seasons of the following TV series:
Defiance (Syfy): Season 3 (13 episodes) Outlander (Starz): Season 1 (16 episodes) Playing House (USA): Season 2 (8 episodes) Power (Starz): Seasons 1 and 2 (18 episodes) Suits (USA): Season 5 (10 episodes)
Note: Customers must subscribe to the show's channel (or have an XFINITY TV package that includes the channel) in order to watch the TV show.
The Ultra HD Sampler app is supported on the following Samsung TV models:
2014: HU8500 HU8550 HU9000 HU8700 HU6830
2015: All UHD models only
The Ultra HD Sampler app is also currently supported on the following UHD LG TVs, including all 2016 models:
Eligible customers must have a primary XFINITY username or a Comcast email address and password. In addition, the customer must:
- Be in a market that offers XFINITY On Demand. - Have XFINITY TV with XFINITY On Demand service and a Comcast set-top box or CableCARD connected to at least one TV in their home. - Subscribe to an XFINITY TV package that includes any entitled content (e.g., subscription to USA Network is required to view USA Network content). - Have Internet service. XFINITY Internet is not required; any Internet Service Provider will work. Any Internet connection that can provide speeds greater than 3 Mbps will work, but higher speeds are recommended for better quality. Streaming content will count toward any monthly Internet data usage quota the customer's Internet Service Provider may have.
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