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Tivo bolt on demand not working since dec 17

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Tivo bolt on demand not working since dec 17

My on demand has not worked since December 2017. Had several techs out to repair and no results. Get error cl-14. Comcastbrian was here last Saturday and says all is fine with cablecard and wiring from pole to card. Phone support says they are still waiting for a response from Denver office. 

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