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Tivo Roamio On Demand Not Working

Regular Visitor

Tivo Roamio On Demand Not Working

I've spoken to tech support and they were not able to find a reason for why my Tivo Roamio is not able to access on demand.  The problem started two weeks ago.  They sent a tech out today who replaced all of my cable ends and the problem is still there.  I feel like it is an account or authorization issue.  They want to come out Saturday and replace two of the lines in my house but that shouldn't be the issue.  I can watch live TV just fine.  I'm not able to get On Demand is all.  Would it be possible to have someone knowledegable to check my account?

Official Employee

Re: Tivo Roamio On Demand Not Working

Hi opelgtman, I have responded to your private message.

 

Thank you


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Regular Visitor

Re: Tivo Roamio On Demand Not Working

I just sent the information that you requested.

Official Employee

Re: Tivo Roamio On Demand Not Working

Thank you, I have replied back to your private message.

 


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Regular Visitor

Re: Tivo Roamio On Demand Not Working

I responded to your message

Official Employee

Re: Tivo Roamio On Demand Not Working

thank you opelgtman


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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
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Contributor

Re: Tivo Roamio On Demand Not Working

Give it up. On Demand isn't going to work until THE ISSUE IS FIXED INTERNALLY. You might get it up for a week but it'll go out again. And again. AND AGAIN AND AGAIN AND AGAIN. 

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