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TiVo on demand freezes after 4-5 seconds (again)

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Message 1 of 2
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The same issue we had, described at the previous solved thread below appeared again. What can we do to solve it again and make sure it doesn't appear again? It seems it is a monthly issue with rate codes dropping from our account:

 

http://forums.xfinity.com/t5/On-Demand/TiVo-on-demand-freezes-after-4-5-seconds/m-p/2875686

 

 

 

 

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Message 2 of 2
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Hi stass, I have responded to your private message.

 

Thank you




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1 REPLY
Posted by
Official Employee

Message 2 of 2
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Solution

Hi stass, I have responded to your private message.

 

Thank you




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon