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The Vietnam War on PBS missing

Posted by
Contributor

Message 1 of 18
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The first episode of 'The Vietnam War' on PBS aired last night (9/17/2017) and is not listed in any of the onDemand menus.  All the previews and snippets are there, but not the full episode.  Comcast, any help here?

17 REPLIES
Posted by
Official Employee

Message 2 of 18
1,517 Views

SortaSour wrote:

The first episode of 'The Vietnam War' on PBS aired last night (9/17/2017) and is not listed in any of the onDemand menus.  All the previews and snippets are there, but not the full episode.  Comcast, any help here?


I believe it's because episode 1 is re-airing on 9/23 along with the first 5 episodes. 




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Posted by
Official Employee

Message 3 of 18
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Hi SortaSour, I am following up with you on behalf of (ComcastAndrew) and I show that episode 1-5 are now posted on demand for "The Vietnam War" on PBS. 




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Message 4 of 18
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Posted by
Official Employee

Message 5 of 18
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Mvjensen wrote: Episode 3 is missing on demand. Any ideas?

 

I have tested this content on my cable box as well as online and I show all the episodes have been posted on demand. If you continue to have issues viewing this content please reset your cable box by unplugging it for 20-30 seconds then reconnect it. This will allow your guide to reset. 




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Message 6 of 18
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All On Demand episodes missing. Any reason why?
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Message 7 of 18
833 Views
Same here, they were all there last night. I'm more angry about this than I expected. Another reason to hate Comcast.
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Message 8 of 18
778 Views
Now all episodes are gone. Will they return?
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Message 9 of 18
683 Views

Yes - they're gone! watched episode 9 last night.today, all episodes except 1 &2 are gone!?! Why??

 

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Message 10 of 18
665 Views

Was in the middle of watching episode seven on streaming last night and it crashed. Error message said something about missing a license. Never came back. Tried again today and see that all episodes except 1 and 2 are missing.

 

What's up?

Posted by
Contributor

Message 11 of 18
588 Views

yup! its gone! I was on the last one!

Posted by
Contributor

Message 12 of 18
586 Views

not just that- i noticed when u click tv shows there is no boradcast netwoks section for just those channels shows. its now ALL the channels u have to scoll through to get to pbs or whatever!

Posted by
Admin1

Message 13 of 18
345 Views

Hello All -- All episodes of The Vietnam War are showing available. None of these episodes were pulled by PBS at any time and have remained available since PBS made them available. Please let us know if you continue to have issues viewing episodes from this program. 




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Message 14 of 18
288 Views

Well, it's now October 15 and only Episodes 1 thru 3 are available. The rest are gone. Comcast, what is going on?  We count on your stability when watching these important documentaries.  Get it straight!!!

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Message 15 of 18
280 Views
Same here. Have been watching now up to episode 6 and 6-10 not available.
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Message 16 of 18
146 Views

Same deal for me... What's up. I was in the middle of episode 7 on Sunday. Went to watch tonight and had to pay. What gives?

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Message 17 of 18
86 Views

I'm now stuck on episode 7 which is no longer available on demand. Had a similar issue with episode 3 a few weeks ago. All episodes but 3 were available. Now all are unavailable EXCEPT episode 3 which is available. Comcast, you're really messing with my mind!

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Message 18 of 18
17 Views

Same here - my mom has been watching this series and she's been able to watch episodes 1-6 so far.  Then last night, she said that now she has to pay for 7-10.  No Good Comcast!!  Make it right!!!