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Since change in package, on demand freezes on TiVo after 3 seconds

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My issue seems to be just like http://forums.xfinity.com/t5/On-Demand/TiVo-bolt-Comcast-on-demand-freezes/td-p/2881316

My on demand freezes or stops after 3 seconds of play. I was called to change my package by Comcast yesterday so maybe I am having the same issue where the account its the set for a cable card anymore. Can someone help
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