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Since change in package, on demand freezes on TiVo after 3 seconds

Posted by
Frequent Visitor

Message 1 of 3
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My issue seems to be just like http://forums.xfinity.com/t5/On-Demand/TiVo-bolt-Comcast-on-demand-freezes/td-p/2881316

My on demand freezes or stops after 3 seconds of play. I was called to change my package by Comcast yesterday so maybe I am having the same issue where the account its the set for a cable card anymore. Can someone help
2 REPLIES
Posted by
Frequent Visitor

Message 2 of 3
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Posted by
Official Employee

Message 3 of 3
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Hi Rosche22, I apologize for your experiences with your Video on Demand on your TiVo.  I can assist in investigating this further and will send you a private message to further assist.

 

Thank you




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